Terms and Conditions

Welcome to Vegansoul!

These terms and conditions outline the rules and regulations for the use of Vegansoul's Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Vegansoul's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Vegansoul's website you consent to the use of cookies in accordance with Vegansoul’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Vegansoul and/or it’s licensors own the intellectual property rights for all material on Vegansoul All intellectual property rights are reserved. You may view and/or print pages from http://www.vegansoul.com.au for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Redistribute content from Vegansoul (unless content is specifically made for redistribution).

User Comments

Hyperlinking to our Content

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Vegansoul; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to [email protected]. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

No use of (cname)’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Returns and refunds

If your meals are damaged in any way or do not match your order or do not match the order you have placed, then you must contact vegansoul immediately via email on [email protected] explaining the problem with your order. If the fault was on behalf of vegansoul we will refund the meals and reserve the right to collect the delivery as delivered. Full contents of the delivery must be as delivered to receive a full refund. 

Meal Plans

All Vegansoul orders are recurring, unless they are cancelled before the cut-off. The cut-off time for placing orders, holding orders or cancelling orders is 11pm every Wednesday night.

The four-week and eight-week programs are also recurring, meaning that your order will continue after the fourth week or the eighth week respectively unless your order has been cancelled.

The free delivery provided is valued at up to $15 per week. The areas considered by Vegansoul to be outside the Sydney Metropolitan Region will still incur a $10 delivery charge per week as delivery to those suburbs are set at $25 per week.

Cancellations

Cancellations must be made either via email ([email protected]), Facebook messenger or via the Vegansoul website (www.vegansoul.com.au). It is the responsibility of the customer to ensure that their order has been correctly cancelled. If they encounter any issues with cancellations, the office must be contacted either via email or Facebook messenger and a Vegansoul staff member will assist with the cancellation.

Cancellation Penalties

If the four-week program is cancelled prior to completion, there will be a back charge for the benefits received. $15 will be charged for each week of free delivery.

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